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Payment Suite

Payment Suite is our flagship payment product that provides turnkey payment solutions. The product includes a robust SOAP based API for integration with clients existing software platforms. Use of the product also minimizes PCI DSS scope for the client. Below are some of the available components included in Payment Suite:

A. Configuration Manager

This application provides a user-friendly interface to configure the global settings and also the individual application parameters and permissions.

B. Agent Application

This application is used by agents to process Card and Check payments. These payments may be one time or recurring.

C. Agent Scripts

This is not an actual application but provides the agent with the proper disclosures as required by both the payment type and for a single or recurring payments.

D. Accounting

The accounting application provides accounting with the ability to process the payments that have been entered by the agent and purchases / payments that have been entered by consumers on the payment web portal. The application also includes reporting abilities for bank reconciliation, payment research, and voiding payments.

E. Scanner

The scanner application processes those checks that arrive by mail. Once a check is scanned, a copy of the image is saved and named in such a way that the image can be imported into the merchants’ software.

F. Reporter

The reporter application provides several types of reports for payments within the payment system. Reports can provide any level of detail the user wishes to report on.

G. Post Date Manager

This application is used to editing virtually anything about recurring payments. Individual payments may be edited, dates of payments changed or a routing number and bank account for all remaining non-processed payments.

H. Additional Functionality

  • Payments may be restricted based on Bankruptcy or Garnishment
  • Payments may be restricted based on checking ABA and account number
  • Method of payment(s) available to the payer via the portal may be restricted to Credit, Debit and/or Check based on your specific criteria
  • Consumer may request to enter into a payment plan or make a settlement offer
  • Application checks for same-day duplicate payments
  • Automates many manual processes eliminating countless man-hours
  • Provides the ability to process all payments eligible to be processed at one time and deposit in to specific trust accounts
  • The application can block a known bad check or credit card from being processed, saving hours spent reversing payments

SecureCall

With the number of data breaches continuing to rise, the need for an employer to minimize an employee’s access to Card Holder Data and other sensitive data is a critical requirement. SecureCall was designed for this exact purpose, the product allows the agent to process a payment via the phone. The consumer uses the keypad to enter the payment information and the captured data appears masked on the agents screen. For customers that utilize some form of call recording, SecureCall has the ability to automatically start and stop the recording technology so the DTMF tones are not recorded. For consumers utilizing a mobile device, SecureCall has the ability to send a text message when permission is obtained allowing the consumer to use mobile device to make payment.

IVR

These days, consumers want to purchase and pay bills 24x7x365 without the need to talk with an agent. The IVR was created based on client demand that allows their customer base to purchase and pay for services, products or bills in an automated fashion.

  • Process Payments 24x7x365
  • Fully customizable based on Merchants business rules

Payment Website

As with other automated solutions, Stratus hosts a fully customizable web payment page that allows our clients customers to purchase products, services and outstanding bills without the need to speak with an individual.

  • Process Payments 24x7x365
  • No additional charge to customer
  • Single payment, payment plan or settlement offers supported

e-Sign

When recurring payments are authorized by the consumer, several payment types have regulations that require the recurring payment plan be provided to the consumer. The consumer must be provided with a document disclosing the payment plan. This signed copy must be returned and on file prior to processing successive payments. Typically, in the past this process was executed using the US Postal Service. Today with the introduction of E-Signature, this task can be done in hours rather than days. The Agent application that schedules the payments as requested by the consumer is inserted into a document, uploaded to a site where the consumer can review, sign, and return the document. The payment system can ensure that the next payment is not processed until the document is signed by the consumer.